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Frequently Asked Questions
What is the Housing Tenant Management System (TMS)?
TMS is a complete property management platform for Admins, Managers, Landlords, and Tenants. It helps manage rentals, leases, payments, invoices, and maintenance requests in one place.
How do tenants pay rent?
Tenants can pay rent and maintenance online via the Payment gateway, available on both Android and iOS apps.
Is the system available on mobile?
Yes – Managers, Landlords, and Tenants can access features through the Flutter-based mobile app (Android & iOS).
Who can use the system?
Admins: Manage users, roles, and master data.
Managers: Register properties, approve tenants, assign vendors.
Landlords: Manage properties, track rent, assign vendors.
Tenants: Search/apply for properties, pay rent, raise service requests.
Can I assign vendors for maintenance?
Yes, landlords and managers can assign trusted vendors for requests like plumbing, painting, or electrical services.
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What if I need help or support?
You can contact our support team via email, phone, or the in-app support form.